1. INFORMATION POLICY
1.1. Purpose of Information Provision
The Hanoi IEC website serves as an information platform presenting the company, its areas of operation, education and training programs, cooperation projects, and related activities in Vietnam and internationally.
The website aims to help clients, students, parents, partners, and interested organizations access relevant information about Hanoi IEC and its programs.
1.2. Principles of Information Provision
Hanoi IEC strives to provide information that is accurate, transparent, clear, and based on verifiable sources.
Website content is developed using internal company information, documents provided by partners, and other appropriate sources.
Hanoi IEC does not intend to publish misleading information or make commitments beyond the company’s responsibilities and authority.
1.3. Scope of Information
The website may include information concerning:
- Company profile, development, and business activities.
- Education, training, and career orientation programs.
- International cooperation, trade promotion, and partner networks.
- Admissions, projects, and cooperation programs.
- News, events, and company activities.
1.4. Accuracy and Updates
Hanoi IEC makes reasonable efforts to review and update the information published on its website.
However, certain information may change due to applicable laws, regulations, policies, or requirements of relevant partners and organizations.
Program eligibility, costs, schedules, and support policies are subject to the specific terms applicable at the relevant time.
Visitors are encouraged to contact Hanoi IEC directly to verify important information before registering for or participating in any program.
1.5. Copyright and Use of Information
Texts, images, documents, and brand elements published on this website are subject to the ownership, usage, and intellectual property rights of Hanoi IEC or the relevant rights holders.
Copying, redistribution, or reuse of website content must comply with applicable laws and the rights of the respective owners.
When citing information, users should acknowledge the source and ensure that the original meaning is not misrepresented.
1.6. Third-Party Links
The website may contain links to external websites operated by partners, authorities, organizations, or service providers.
Hanoi IEC does not have full control over the content, privacy policies, or terms of use of these external websites.
Visitors are encouraged to review the applicable policies of each external provider.
1.7. Feedback and Corrections
Hanoi IEC welcomes feedback regarding the accuracy and completeness of information published on the website.
Where necessary, Hanoi IEC will review requests for clarification, correction, or updates.
Visitors may submit inquiries or feedback through the contact channels published on the Hanoi IEC website.
2. PRIVACY POLICY
2.1. Purpose and Scope
Hanoi IEC respects the privacy of website visitors and is committed to taking appropriate measures to protect personal data.
This Privacy Policy explains how personal data may be collected, used, stored, shared, and protected when individuals visit the website or use its online contact functions.
Personal data is processed in accordance with applicable data protection laws and the requirements relevant to each processing activity.
2.2. Personal Data That May Be Collected
Depending on how visitors interact with the website and which functions are available, the following categories of data may be processed:
- Full name.
- Telephone number and email address.
- Contact inquiries and information voluntarily submitted by users.
- Information about programs or services of interest.
- Technical information generated during website visits, where such information is recorded.
Hanoi IEC aims to limit data collection and processing to what is necessary for specified purposes and supported by an appropriate legal basis.
2.3. Purposes of Data Processing
Personal data may be processed for the following purposes:
- Receiving and responding to contact or consultation requests.
- Providing information about requested programs and services.
- Supporting registration and participation procedures.
- Maintaining website functionality, security, and service quality.
- Complying with applicable legal obligations.
Processing for additional purposes will take place only where an appropriate legal basis exists and applicable notice or consent requirements are satisfied.
2.4. Sharing of Personal Data
Hanoi IEC does not disclose personal data to unauthorized parties.
Personal data may be shared with relevant partners, service providers, or competent authorities where there is a specific purpose and an appropriate legal basis.
Any international transfer of personal data must comply with applicable data protection requirements.
2.5. Data Retention and Security
Personal data is retained only for as long as necessary to fulfill the relevant processing purposes or comply with applicable legal obligations.
Hanoi IEC applies appropriate organizational and technical measures to reduce the risk of unauthorized access, loss, disclosure, or misuse of personal data.
However, no electronic transmission or storage method can guarantee absolute security.
2.6. Cookies and Similar Technologies
The website may use cookies or similar technologies to support essential functions and technical operations.
The use of analytics or marketing technologies is subject to applicable transparency and consent requirements.
Visitors may manage cookie preferences through their browser settings or any preference-management tools made available on the website.
2.7. Rights of Data Subjects
Subject to applicable laws, individuals may have the right to:
- Receive information about the processing of their personal data.
- Access and request correction of their data.
- Withdraw consent where processing is based on consent.
- Request deletion or restriction of processing under applicable conditions.
- Object to certain processing activities where permitted by law.
- Submit complaints and exercise other legally recognized rights.
The exercise of these rights may depend on the legal basis for processing and other applicable legal requirements.
2.8. Changes to This Privacy Policy
Hanoi IEC may update this Privacy Policy to reflect changes in data processing activities, technology, or legal requirements.
The version published on the website will reflect the policy applicable at the relevant time.
2.9. Data Protection Contact
Individuals may submit requests or inquiries concerning their personal data through the data protection contact designated by Hanoi IEC on its website.
3. TERMS OF USE
3.1. Scope
These Terms of Use establish the general principles governing access to and use of the Hanoi IEC website.
Visitors are responsible for using the website in accordance with applicable laws and the published terms.
3.2. Purpose of the Website
The website is intended to introduce Hanoi IEC and provide information about its business activities, programs, projects, and related initiatives.
Users may access published information and use the contact functions made available through the website.
3.3. User Responsibilities
When using the website, visitors are expected to:
- Use the website and its functions for lawful purposes.
- Refrain from unauthorized access, interference, or activities that may compromise website security.
- Avoid using website content to distribute misleading information or infringe the rights of others.
- Provide accurate information when voluntarily submitting contact or consultation requests.
3.4. Intellectual Property
Texts, images, designs, documents, and brand elements published on the website are protected by applicable intellectual property laws and related rights.
Any reuse or redistribution must respect the rights of Hanoi IEC and other legitimate rights holders.
3.5. Information and Limitation of Liability
Hanoi IEC makes reasonable efforts to ensure that the information published on its website is accurate and complete.
Unless expressly stated otherwise, website content is provided for general informational purposes and does not, by itself, constitute a binding commitment to provide particular services or benefits.
Specific eligibility requirements, costs, rights, and obligations are governed by the relevant program documents, notices, or agreements.
Nothing in these Terms of Use is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
3.6. External Links and Services
The website may provide links to external platforms or services to help users access additional information.
Use of these external platforms may be subject to the respective providers’ own terms and privacy policies.
3.7. Changes to the Website and Terms
Hanoi IEC may update website content and these Terms of Use to reflect operational, technical, or legal developments.
Relevant changes may be published on the website. Any such changes must comply with applicable law and must not unlawfully affect previously established rights.
3.8. Governing Law and Dispute Resolution
Matters relating to the use of this website are governed by the laws of Vietnam and any other mandatory legal provisions that may apply.
In the event of a dispute, the parties are encouraged to seek an amicable resolution. If no agreement can be reached, the dispute will be handled in accordance with applicable law.
3.9. Contact
Questions or feedback regarding these Terms of Use may be submitted to Hanoi IEC through the contact channels published on the website.
